1. Are your items instock or preorders?
The stock status will be stated in the product description. For instocks and made to order items, items will be delivered within 3 days. If the materials needed is out of stock, you can expect the waiting time to be about a week.
2. Do you offer exchanges or refund if the item received is defective or wrong?
We offer exchanges if the item received is not what you ordered. Please fill up this form with pictures of the items attached and your order number. Postage costs will be borne by us. We are not responsible for damaged mail, hence it's recommended that you opt for registered mail.
We do not offer refunds unless the item you ordered is out of stock.
3. How long will I have to wait after payment?
It will take 1 business day to make and pack your order. Items will be mailed our within 3 days unless it is out of stock.
4. Do you ship internationally?
Yes, please visit here for the shipping rates and place your order here.
The stock status will be stated in the product description. For instocks and made to order items, items will be delivered within 3 days. If the materials needed is out of stock, you can expect the waiting time to be about a week.
2. Do you offer exchanges or refund if the item received is defective or wrong?
We offer exchanges if the item received is not what you ordered. Please fill up this form with pictures of the items attached and your order number. Postage costs will be borne by us. We are not responsible for damaged mail, hence it's recommended that you opt for registered mail.
We do not offer refunds unless the item you ordered is out of stock.
3. How long will I have to wait after payment?
It will take 1 business day to make and pack your order. Items will be mailed our within 3 days unless it is out of stock.
4. Do you ship internationally?
Yes, please visit here for the shipping rates and place your order here.